Returns & Exchanges

At OLIPOP, we want you to love every sip, but since our products are perishable food items, we cannot accept physical returns. If you are unsatisfied with your order, please reach out to us within 30 days of purchase for a refund or replacement.

1

Review Your Order

Check your confirmation email to ensure you are within the 30-day window from the date of delivery.

2

Contact Support

Email our customer experience team at [email protected] with your order number and the reason for your request.

3

Quality Assessment

Provide a brief description or photos if the product arrived damaged so we can improve our shipping and quality control.

4

Resolution

Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement case immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing